how to insert an image variable in the Smart Text editor on Timetonic.
By enabling Image Rendering in the Smartext Editor,
you insert the image stored in the link column and can customize your document templates with visuals specific to each line.
For the example,
we are going to use the TKSupport template which is pre-configured in the Timetonic spaces.
I am in my workspace and this will concern the relationship between two tables.
a customer ticket table and a support team table.
We will link these tables and as a prerequisite,
we will look at the Support Team table,
the Trap-Joint column.
I go into the settings and a prerequisite for variable visibility in the Smart Text editor,
is to select the images only option.
I validate this option.
I then go to the customer tickets table.
I have a Smart Text which is a template for responding to an open ticket.
I go to the Smarttext column and I am going to open the first Smarttext model.
In this model,
I will click on edit.
template,
I have a Smartext model that allows to give a response to the customer.
And to customize the message to the customer,
we are going to apply the profile photo of the support agent.
For this,
I will go to this very specific place in my template.
I am going to go to assign to and select the photo column where we just activated the images only prerequisite.
Once my variable is installed,
double click on the variable and I will select image rendering.
Applies in large format,
I will be able to reduce the size of this image with different options that help me improve the presentation,
both in positioning with text,
around or centered,
or maximum size.
Once the image and the image rendering option is applied,
I will watch to preview my template.
In the rendering,
I will have the profile photo of the agent who is William.
I will save my template.
I can clearly see that we are on a line assigned to William.
And in this option,
I will apply the configuration to all of my lines.
I will open Juliette's line and have the profile photo pertaining to Juliette.
To apply the configuration of my default template,
I will activate the default value for the table and views.
which automatically applies the configuration of my Smarttext template to newly created lines.
Here you go,
the use case possibilities are endless.
It's up to you to imagine what you could accomplish in your specific area.
With Timetonic,
your Smart Text document templates gain in clarity.
You just need to test,
if you haven't already.
Music.
