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How Engie improved their processes
for smart building operations

Field Service Management Case Study

Engie needed to develop a new tailored mobile app quickly: Why?

Too many errors in data entry

Using pen and paper takes time and leads to data entry errors. Using traditional spreadsheets, too, and is impossible to do when on your phone. Not to forget entering bar codes or taking pictures. Reporting only when you're back at the office challenges the memory. 

Without the proper tools, sharing and organizing information is hard.

Hard to monitor the results

Engie needed a solution to plan correctly the work on each construction site , monitor and control the progress of their operations in the field, make sure their teams could access and enter information on their mobile phone, and have all the levers to improve their operational efficiency.

In short, the mobility of mobile technicians is still a management problem.

An expensive and time-consuming development

Traditional software development is extremely time-consuming and expensive, and cannot be done by the people who know what needs to be done. Off-the shelf tools are rigid and difficult or impossible to adapt to your real needs.

A solution that allows you to create your own business applications without any programming is the perfect balance.
We gained 20 years of development!
thumbnail of Jocelyn Moulin
Jocelyn Moulin
Operation Manager

10x better
100x faster

(Compared to traditional internal development)

Reduced project implementation time

Significantly reduced team training time

Increased return on investment

a rocket launch, with smoke

What was the emergency ?

Processes must constantly evolve, and quickly

The need for a new process that would fit their needs and management style was urgent. It included being able to enter data on the go: Mobility is a core part of their business. The implementation time in mobility was up to 3 weeks, and it needed to be reduced.
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An error than can cost a lot to your business

The initial mobile application took 18 months to develop by 3 developers using traditional software development. When you add maintenance over 5 years, the total cost of ownership (TCO) exceeds 1 million euros.  
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Listen to Jérome Beauchamp

Who better than the manager of the deployment of TimeTonic at Engie to tell you about the project? 

Do you want to discover more about TimeTonic and how it can improve your daily work ?

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